PACKAGE DEALS

TelPro ++Package

Package suitable for businesses that have a need for professional IT services.

1. Professional symmetric internet – TelPro Net
2. Cloud Drive system for data storage
3. Hosting web presentations and email
4. Computer and equipment maintenance
5. Included free of charge: Antivirus solution

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About the TelPro ++package

TelPro services are geared towards small, medium sized, and large businesses, in other words businesses with a demand for quality internet links, large amounts of storage space for web presentations and data, large number of email addresses, that alsopossess a great number of computers and servers.

Included in the package TelPro I TelPro II TelPro III TelPro IV TelPro V TelPro VI TelPro VII Per Request
Internet
Download/Upload (Mbps) 4/4 5/5 6/6 7/7 8/8 9/9 10/10 faster speeds
Monthly bandwidth (Mbps) unlimited
Equipment and installation free
Fixed public IP addresses Pool with 8 Fixed IP addresses
Storage and backup of data
Teleklik Cloud Drive 10 GB per user
Website and email archiving
Space for storage of Internet presentations and email addresses* HDD: 5000 MB
Monthly traffic: Flat
Includes technical support
Parallels Plesk Control Panel
15 domains, 40 subdomains
20 databases
up to 150 Email addresses
99,9% Uptime SLA
per contract
Technical support
Telephone and email support 24/7 unlimited
On-site support 240 minutes per month Tier 1 servicing
Number of computers up to 10 computers

Note:

In case Teleklik personnel spend more than 240 minutes in a month performing on-site support, the intervention will be billed according to the technical support pricing guide
Response time for a work-critical on-site intervention is4hours, andin case of a non-critical on-site intervention, the response timeis within a 24 hour windowa
Minimal duration of contract is 12 months
Free AV license when signing up for at least a 24-month contract

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telbiz

TelBiz ++ Package

Package suited for businesses with low demands for professional IT services.

1. Business asymmetric internet – TelBiz Net
2. Cloud Drive system for data storage
3. Hosting web presentations and email
4. Computer and equipment maintenance
5. Included free of charge: Antivirus solution

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About the TelBiz ++ package

TelBiz services represent a set of services aimed at businesses that have a generally lower demand for the strength of internet links, smaller amounts of space of web and email hosting, back-up data, and that posses a smaller number of computers.

Content of TelBiz package
Internet
Download/Upload 12288/1024 kbps
Monthly bandwidth (Mbps) unlimited
Equipment and installation free
Storage and backup of data
Cloud Drive 2 GB per computer
Website and email archiving
Space for storage of Internet presentations and email addresses HDD: 3000 MB
Monthly traffic: Flat
Includes technical support
Parallels Plesk Control Panel
15 domains, 40 subdomains
20 databases
up to 150 Email addresses
99,9% Uptime SLA
Technical support
Phone and email support 24/7 Unlimited
Remote support * Unlimited
On-site visits ** 120 minutes per month Tier Iservicing

Note:

In case Teleklik personnel spend more than 240 minutes in a month performing on-site support, the intervention will be billed according to the technical support pricing guide
Response time for a work-critical on-site intervention is 4 hours, and in case of a non-critical on-site intervention, the response time is within a 24 hour window
Minimal duration of contract is 12 months
Free AV license when signing up for at least a 24-month contract

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CLOUD PACKAGE

Introduce yourself - Place your company's web presentation on Teleklik's „high-class“ servers housed inside our data center in Banjaluka.
Archive your data - Create data backup, provide work flexibility and accessibility to employees from any location in the world.
Protect your computer - Protect your computer system from viruses in an unintrusive way by using a central web panel, at any company location.
Communicate - Access email through any internet provider, anywhere in the world, synchronized with all your devices.

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About the Teleklik Cloud package

Teleklik Cloud Drive – solution that provides a central location for archiving of data. It also ensures that every user has their own online disc (10GB of space) with information that can be accessed at any location, as well as through numerous different ways with the added ability to share files.

In case you prefer to have local access to your data while at work, and remote access to your files while at home, Teleklik Cloud Drive can give you that ability. This can lead to an increase in your productivity as well as informational security.

Teleklik Cloud antivirus - designed to protect any computer system in an unintrusive and unnoticeable manner, whether the system is on company grounds or any other location.

The system independently operates with antivirus software, without user interaction, by performing scans, updating definitions, and by performing all other actions that are vital for protection. All adjustments are performed through thecentral web panel.

Within the BiH market, Teleklik is a Gold partner of Bitdefender, a firm that created one of the fastest, most effective, world recognized and certified internet security software programs.
Bitdefender Cloud Security for Endpoints provides all the features of a standard workstation and server protection solution without the additional expenses stemming from hardware, software, or specialized IT personnel, making its service model a favorite among businesses that are in the market for simple and accessible security solutions.
Teleklik technical support is based on a 24/7/365 model with the response time of 60 minutes or less.

Teleklik Cloud Mail Server is the right solution for advanced business users. It combines electronic mail, calendar and collaboration tools, instant messaging, as well as sharing of work tasks.

If you require electronic mail and data access whenever, wherever, and for an affordable price, Teleklik Cloud mail server is the right solution for you because it guarantees:
simple email account navigation by using any internet browser,
fast access to electronic mail, calendar, contacts, business tasks and notes,
pristup e-mail nalogu sa uređaja po želji (laptop, tablet, desktop računar, ...).
implementation ofthe Cloud Mail Server solutionis quick and easy, and the conversion to a new system is barely even noticeable,
all that is required is an internet connection.

It is understood that security and accessibility of data are of essential importance to companies, and a private email server ensures the presence of both. Teleklik platform for the Cloud email server is housed inside the fast and secure servers located inside our data center in Banjaluka, and the system is made possible with the latest state of the art technologies from the renowned manufacturer HP, with direct internet access.

Teleklik Cloud Web Hosting - enables the hosting of web applications on our „high-class“ servers, housed inside our data center in Banjaluka. Package that you get from us includes: HDD: 1GB; Monthly traffic: Flat; Technical support is included; Parallels Plesk Control Panel; 5 domains, 20 subdomains; 20 databases, 99,9% Uptime SLA.

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office365 paket

OFFICE 365 PACKAGE

Office 365 package is a set of services aimed at firms that range from smallest to largest in size.
License your Microsoft Office products with the help of a monthly payment plan, protect your ICT system and communicate by using a professional mail solution.

Purchase professional tools with the help of a monthly payment plan:
Teleklik Mail Server
Cloud antivirus
Office 365

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About the Office 365 package for working in cloud

Office 365 package is a combination of well known tools from the Microsoft Office package, Teleklik professional mail solution (mail server) and world-renown Bitdefender Cloud antivirus solution.

Office 365 package adds simplicity, quality and stability to „incloud“ business processes, and enables access from any location in the world. Businesses of all sizes will increase productivity while lowering costs.

TelBiz Office 365 and TelPro Office 365 package offers

TelBiz Office 365 TelPro Office 365
Teleklik Mail Server Cloud Antivirus Office Business 365 Teleklik Mail Server Cloud Antivirus Office ProPlus 365
1 GB per mailbox Cloud konzola 5 devices per licence/employee 1 GB per mailbox Cloud konzola 5 devices per licence/employee
Web and desktop access protects your system in an unintrusive and unnoticeable manner device access for Office applications Web and desktop access protects your system in an unintrusive and unnoticeable manner device access for Office applications
Mail synchronization user does not perform any installation upgrades, scans, or virus removals Web access for Office applications Mail synchronization user does not perform any installation upgrades, scans, or virus removals Web access for Office applications
Calendar record keeping of tasks and sharing with colleagues No additional costs from added software, hardware, or IT personnel One Drive for Business 1TB memory space Calendar record keeping of tasks and sharing with colleagues No additional costs from added software, hardware, or IT personnel One Drive for Business 1TB memory space
Total anti-spam protection Active Directory synchronization Total anti-spam protection Active Directory synchronization
Secured copying of information Secured copying of information Optional implementation of a hybrid model of a cloud with servers at locations
Use of mail clients such as: Outlook, Thunderbird, Mac mail, Eudora or any other POP/IMAP desktop software Use of mail clients such as: Outlook, Thunderbird, Mac mail, Eudora or any other POP/IMAP desktop software
Mail Server is housed inside Teleklik Data Center in Banjaluka Mail Server is housed inside Teleklik Data Center in Banjaluka

Note:

Email account access is enabled on any desired device (laptop, tablet, mobile phone....)
Simple email account navigation through any internet browser
Quick access to electronic mail, calendar, contacts, work related tasks, and notes
Active spam filter and advanced antivirus protection
Difference between packages is in specific functions
When using Office 365, upgrading your program package is unnecessary since you are always Up-to-Date
TelBiz Office 365 additionally provides professional email solutions and Anti Virus licensing for your computer

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